Hotel Savoia Terme in Abano Terme uses digital tools and artificial intelligence systems, including generative AI systems, to support certain activities carried out through its website.

These technologies may be used, in particular, for the creation and review of editorial content for the Blog, for the processing of images and graphic content, and to provide users with virtual assistance and conversational search tools.

This notice describes the criteria adopted in the use of such systems and the transparency measures applied, also taking into account Regulation (EU) 2024/1689 on artificial intelligence (the “AI Act”) and other applicable legislation.

Blog Texts and Articles

Texts published in the Blog section may be created, in whole or in part, with the support of generative artificial intelligence systems.

Such tools may be used, for example, for content ideation, organisation, drafting, review or improvement.

Artificial intelligence systems do not autonomously determine whether content is published.

Before publication, each article is reviewed and approved by the human editorial team.

The review process is not limited to grammar or style, but may include, depending on the nature of the content:

• assessing the relevance, quality and consistency of the text;
• verifying and, where necessary, correcting the information provided;
• checking sources, where included or required;
• verifying that information is up to date, where relevant;
• amending, supplementing or removing any parts considered inaccurate, inappropriate, misleading or inconsistent with the website’s editorial standards.

The editorial team retains full authority at all times to amend, supplement, approve, reject or decide not to publish content proposed or developed with the support of artificial intelligence systems.

The final decision regarding publication, as well as the related editorial responsibility, remains with the entity responsible for the Hotel Savoia Terme website, as identified in the website’s Legal Notice.

The use of artificial intelligence tools in preparing an article does not necessarily mean that the final content has been entirely generated by artificial intelligence.

Specific indications regarding the artificial nature of content are provided where required by applicable legislation or where they are otherwise considered appropriate in order to ensure greater clarity and transparency for users.

Chatbot, Virtual Assistant and Conversational Search

The Hotel Savoia Terme website provides users with tools based on artificial intelligence systems designed for direct interaction, including a virtual assistant and conversational search functions.

These tools allow users to ask questions in natural language and receive answers, information or suggestions relating to the content and information available on the website.

Within the relevant interfaces, users are clearly informed that they are interacting with a virtual assistant or with a system based on artificial intelligence.

This information is made directly apparent during the interaction so that users can distinguish the artificial intelligence system from a human operator.

The answers provided by the virtual assistant and conversational search system may be generated or processed automatically on the basis of the information available to the system.

Although measures are adopted to improve the accuracy and usefulness of responses, artificial intelligence systems may produce information that is incomplete, inaccurate, outdated or not suitable for a user’s specific needs.

For information relevant to bookings or stays, such as prices, availability, booking conditions, service features, treatments, opening times or other information subject to change, users are therefore invited to refer to the official information available on the website, the booking system or to contact the Hotel directly.

Images, Photographs and Graphic Content

Some images and photographs currently available on the Hotel Savoia Terme website were processed or modified with the support of artificial intelligence systems before 2 August 2026.

In accordance with the rules applicable to AI-generated or AI-manipulated content already made available before that date, such content is not subject to a retroactive labelling requirement.

For new content published from 2 August 2026 onwards, including images intended for the Blog or images subsequently modified using artificial intelligence systems, the Hotel adopts specific transparency measures where required by applicable legislation or where considered appropriate to enable users to recognise the artificial nature or modification of the content.

In particular, where an image generated or manipulated using artificial intelligence systems realistically depicts existing persons, places, facilities, objects, entities or events and could reasonably be perceived as authentic or truthful, its artificial nature is disclosed in a clear and distinguishable manner.

For this purpose, the European icons specifically developed for AI-generated or AI-modified content may be displayed directly on the image, or other labels, notices or disclosure methods may be used where suitable to make the nature of the content clearly apparent.

The Hotel may also choose to use such indications voluntarily in situations where they are not expressly required by law, with the aim of providing users with an enhanced level of transparency.

Images created or processed for illustrative, creative or evocative purposes should not be interpreted as photographic or necessarily accurate representations of reality unless expressly stated otherwise.

Technical adjustments or purely ancillary modifications carried out using artificial intelligence tools do not automatically give rise to a labelling requirement, unless otherwise provided by applicable legislation.

Accuracy and Updating of Information

Artificial intelligence systems may produce information that is incomplete, inaccurate, imprecise or outdated.

For this reason, editorial content developed with the support of artificial intelligence is not published automatically and is instead subject to review by the editorial team.

Despite the verification and review procedures adopted, certain information may change over time.

This may include, by way of example, opening times, prices, rates, events, activities, services, treatments, transport information, access conditions, availability or other information concerning the Hotel, Abano Terme, the surrounding area or the activities described in the Blog.

Before making travel decisions, completing a booking or organising activities on the basis of published information, users are therefore encouraged to verify relevant information through the official websites and communication channels of the parties concerned.

Transparency and Editorial Responsibility

Artificial intelligence is used as a supporting tool and does not replace the judgement, oversight or responsibility of the individuals involved in the website’s editorial and management activities.

Hotel Savoia Terme adopts measures aimed at ensuring the responsible and transparent use of these technologies, taking into account applicable legislation and the principles of fairness, clarity and user protection.

Responsibility for the selection, review, approval and publication of editorial content remains with the entity responsible for the website.

Artificial intelligence systems used to support editorial activities do not have autonomous decision-making authority regarding the publication of content.

Protection of Personal Data

Any processing of personal data connected with the use of artificial intelligence tools, the virtual assistant or conversational search systems is carried out in accordance with applicable data protection legislation.

Information regarding the purposes and methods of processing personal data is provided in the privacy notices published on the website or in any specific privacy notices associated with individual services.

Users are advised not to voluntarily enter unnecessary personal information or special categories of personal data in requests submitted to conversational systems, unless this is specifically required and appropriately governed by the service concerned.

Reports and Requests for Clarification

Any inaccuracies, reports or requests for clarification concerning published content or the operation of artificial intelligence-based tools may be submitted using the contact details available in the Contact section of the website.

Reports received may also be used to verify, correct, update or supplement published content and to improve the procedures adopted.

Updates to this Notice

This notice may be amended or updated as a result of regulatory developments, guidance issued by competent authorities, technological developments or changes in the way artificial intelligence systems are used by Hotel Savoia Terme.

Last updated: 25 August 2026